What inspired you to establish Ariva Serviced Residences in Las Vegas, and how did you choose the city as your location?
The idea of Ariva Serviced Residences was born out of my personal experiences. I travelled frequently to Las Vegas for business for extended periods. While stays at the hotel are nice, I was yearning for more privacy and convenience. For example, a healthy lifestyle is important to me and I appreciate the ability to cook simple, healthy meals. This is not an option in a hotel room like it is at a facility like Ariva.
How do you differentiate Ariva from other luxury serviced residences in Las Vegas?
To my surprise, there are no similar luxury serviced residences in Las Vegas. One can find on Airbnb or similar platforms houses or apartments that individual owners rent out, but the quality can vary significantly and I can say with confidence that there is nothing at our level.
Can you share some insights into the design and amenities that make Ariva unique?
Ariva Serviced Residences is conveniently located less than 15 minutes from the famous strip within a gated community called Ariva Luxury Residences. The community’s 30-acre grounds are beautifully landscaped with indigenous plants suitable for the desert weather in Las Vegas. The community has over 3 acres of outdoor amenity spaces and over 25,000 square feet of indoor amenities. To name a few, it has 4 swimming pools, 2 spas, firepits, barbeque grill areas, a state-of-the-art fitness centre, a yoga/cycle studio, a business centre, a conference room a basketball court and a sand volleyball court. Guests of Ariva Serviced Residences enjoy all of the above amenities. What’s more, each unit in Ariva Serviced Residences is furnished with high-quality stylish furnishing, is well-stocked with new cookware and dinnerware, and features a large washer and dryer.
What challenges did you face in launching Ariva, and how did you overcome them?
The main challenge is awareness and getting more people to learn about Ariva Serviced Residences. Because of the 31-day minimum stay requirement, most of our guests are business travellers who are working on extended projects. But it also fills a need for other types of travellers, including those working remotely, as well as leisure travellers wanting to visit the area for extended stays.
How do you ensure that Ariva maintains a high standard of service and customer satisfaction?
It starts with senior management leading by example and setting the standard. We are fortunate to have a very good team that is dedicated to delivering an outstanding service experience consistently.
How does Ariva cater to the needs of both long-term residents and short-term visitors?
Our minimum stay is 31 days, so there are no short-term visitors at Ariva Serviced Residences. That said, our guests’ stays have ranged from 31 days to 9 months. The needs of the guests are similar whether they stay one month or a year.
What role does sustainability play in the operations and design of Ariva Serviced Residences?
Sustainability is very important to us and we practice it wherever possible. For example, we use full-size Grown Alchemist bath products and do not use small plastic containers.
Can you share any plans or developments for Ariva Serviced Residences?
Since we launched Ariva Serviced Residences in March of this year, we have grown from 4 apartments to 40 apartments. The growth is driven by the market demand, and we expect growth to continue.
What advice would you give to entrepreneurs looking to enter the luxury serviced residence market?
I would say the most critical element is to focus on the guests and meet and exceed their expectations. Once we do that, everything else will naturally fall into place.
For more information about the ARIVA Serviced Residences, please visit this link
Privacy Policy
Ariva and its affiliates (“Ariva,” “we,” or “us”) respects your privacy. This Privacy Policy describes the types of information we may collect from you when you visit any Ariva-owned websites and domains and the websites and domains of our parents, subsidiaries, and affiliates, including ArivaLasVegas.com (collectively, the “Services”). This Privacy Policy describes (i) how we use the information we collect, (ii) with whom we share it, (iii) how we protect it, and (iv) the choices we offer you regarding our collection and use of such information. We are constantly working to improve our administrative, technical, and physical safeguards to protect your personal information. If you do not agree with this Privacy Policy, please do not access or use any part of the Services.
1. Information We Collect
Where We Collect It From. We may collect personal information about you, meaning information that can uniquely identify you, from various sources, such as:
Directly from you when you use the Services, such as when you register for an account, access certain features or content, or order products;
Social networks through which you may access the Services or interact with us; and
Our subsidiaries, affiliates, service providers, business partners, and other third parties.
What We Collect. The personal information we collect about you may include, without limitation:
Contact information, such as name, postal address, email address, and phone number;
Demographic information, such as date of birth, gender, and marital status; and
Login information, such as username, password, and security questions and answers.
Social Media Log-In. We may enable you to log into the Services using a social media account, and if you do so you may be asked to grant us access to certain information from your social media profile. Social media networks operate independently from Ariva, and we are not responsible for social media networks’ interfaces or privacy or security practices. Please refer to the privacy settings of the applicable social media platform or application to determine how you may manage the interactivity between Ariva and your social media account.
Automatic Collection. When you use the Services, we may also collect certain information by automated means, such as cookies and web beacons. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag, or clear GIF, is used to transmit information about actions of the user opening the page or email containing the beacon back to a web server. We may also use third-party analytics tools (such as Google Analytics) that collect information about use of the Services and user traffic. The information we collect by automated means may include, without limitation:
Information about the devices you use to access the Services (such as the IP address and the type of the device, operating system, and web browser);
Dates, times, and duration of use of the Services (including whether you are a repeat or first time visitor); and
Information on actions taken when using the Services (such as page views and website navigation patterns).
Statistical Information. The information we collect automatically is statistical data and may include personal information. It helps us to improve and personalize our Services, including by enabling us to identify and authenticate users.
Sharing of Personal Information: We do not share, sell, or disclose your personal information to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to.
Opting Out of Text Messages: You have the right to opt out of receiving text messages from “Ariva Serviced Residences” at any time. To opt out, you can reply "STOP" to any text message you receive from us.
Consent and Opt-In: By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly, and you are informed about the types of messages you will receive.
2. How We Respond to “Do Not Track” Signals.
Your web browser may let you choose your preference as to whether you want to allow the collection of information about your online activities over time and across different websites or online services. At this time, the Services do not respond to the preferences you may have set in your web browser regarding such collection of your information, and the Services may continue to collect information in the manner described in this Privacy Policy.
3. How We Use the Information We Collect
We may use information we obtain about you to:
Process orders you place and complete other transactions you have requested using the Services, and provide you with products and services you request;
Send you information or materials you request;
Maintain a record of your purchases and other transactions using the Services;
Respond to your questions and comments and provide customer support;
Communicate with you about our products, services, offers, and promotions;
Operate, evaluate, and improve our business and the products and services we offer;
Analyze trends and statistics regarding use of the Services and transactions conducted using the Services;
Protect against and prevent fraud, unauthorized transactions, claims, and other liabilities, and manage risk exposure, including by identifying unauthorized users; and
Comply with applicable legal requirements and industry standards.
4. Disclosure of Information
Who We Disclose To. We may disclose aggregated information about our users without restriction. We may disclose personal information about you:
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Ariva, users of the Services, or others;
To third parties to market their products or services to you if you have not opted out of these disclosures; and
With your consent.
We also reserve the right to transfer your personal information to a buyer or other transferee in the event of a merger, divestiture, restructuring, reorganization, dissolution, sale, or other transfer of some or all of our assets, equity or similar transaction. Should such a sale, merger, or transfer occur, we will use reasonable efforts to direct the transferee to use your personal information in a manner that is consistent with our Privacy Policy.
5. Data Security.
We have implemented measures intended to protect your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. Please note that the electronic transmission of information is not completely secure. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that such measures will always be sufficient or effective. Any transmission of personal information is at your own risk.
6. Your Choices.
We offer you the following choices about the information we collect from you and how we communicate with you:
Cookies. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of the features of the Services.
Promotional Communications. If you do not want us to use your contact information to promote our products or services, you can opt out by following the unsubscribe instructions contained in any promotional email.
Web Analytics. You may opt out of the aggregation and analysis of data collected about you on our website by Google Analytics by visiting https://tools.google.com/dlpage/.
Third-Party Tracking. Although we do not control third parties’ collection or use of your information to serve interest-based advertising or other targeted content, a number of these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted advertisements from members of the Network Advertising Initiative by visiting http://www.networkadvertising.org/choices.
7. Children Under the Age of 13.
The Services are not directed to, and we do not knowingly collect or solicit personal information from, children under the age of 13. If we learn we have collected or received personal information from a child under the age of 13, we will delete that information. If you believe we might have any information from or about a child under the age of 13, please contact us at info@ArivaLasVegas.com.
8. Changes to Our Privacy Policy.
We reserve the right to update or change this Privacy Policy at any time. If we make a material change to our Privacy Policy, we will provide notice to you (for example, by posting on our website) that our privacy practices have changed and will provide a link to the new policy. In the event we make a material change to how we use your personal information, we will provide you with an opportunity to opt out of such new or different use. The date this Privacy Policy was last revised is at the top of this page. We encourage you to review this Privacy Policy periodically to check for any updates or changes.
9. Data Transfers.
We are based in the United States. When we obtain information about you, we may transfer, process, and store such information outside of the country in which you reside, including in the States of Iowa and Michigan respectively. By using the Services, you consent to the transfer to and processing and storage of your information in countries outside of your country of residence, which may have different data protection laws than those in the country where you reside.
10. Contact Us.
If you have any questions about this Privacy Policy or our information practices, please email us at info@ArivaLasVegas.com.
